Fraud Protection

The Butler Co. Teachers Federal Credit Union will never call, e-mail, or fax a member asking for personal information such as an account number or social security number. It has come to our attention that some of our members have received an e-mail advising them that the "Credit Union" has limited their account access due to a lack of information on file.  They are then advised to access a web link, provide the necessary information, and their account will be restored. If you receive any messages asking for confirmation of account or personal information, weather by phone, e-mail or some other means, DO NOT give out the requested information. Contact the Credit Union to verify if the request is actually from our office. Fraudulent requests for personal information should be reported immediately to law enforcement for investigation.

Privacy Policy

For the continued privacy and confidentiality of your personal financial information, the Butler Co. Teachers Federal Credit Union observes these practices:

Information We Collect: We collect nonpublic information about you from some or all of the following sources:

· Information we receive from you on applications or other forms;

· Information about your transactions with us, our affiliates, or others; and

· Information we receive from a consumer reporting agency.

Information We Disclose: We do not disclose any nonpublic personal information about our members and former members to affiliates or non-affiliated third parties except as permitted by law.

Our Security Measures: We restrict access to nonpublic information about you to those Credit Union personnel who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

Use of E-mail

The Credit Union uses an unsecured e-mail address for general correspondence with its members. Since our e-mail is not secured, please do not include any specific account information in e-mail correspondence with our office such as account number or social security number.  To protect yourself from identity theft, you should never send account numbers or social security numbers through e-mail.  We are unable to process check and/or loan requests via e-mail.  Check requests may be placed through our Voice Response Unit (VRU).  Loan Applications are available on our Loan Policy/Rates page; however, please do not e-mail the completed form back to this office.

Since our Credit Union is a federal institution, we are protected under federal law against criminal activity. This allows you to report any suspicious activity to the Federal Bureau of Investigation.  The FBI's web link is www.ic3.gov.

Identity Theft Prevention

If your wallet is ever lost or stolen, here are four telephone numbers you will want to call.  The first three are the major credit reporting companies, and the fourth is the Social Security Administration.  This action may possibly help you prevent or limit the chance of identity theft.

Equifax 1-800-525-6285

Experian 1-888-397-3742

Trans Union 1-800-680-7289

Social Security Administration 1-800-269-0271

Free Credit Report

Want to make sure your credit report is accurate or see your financial history? This information is available at absolutely no cost! Visit www.annualcreditreport.com or you may mail your request to Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281; call 1-877-322-8228 for further instructions on mailing your request.